Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of the website and services provided by THE SANDCASTLE GROUP LLC (“Company,” “we,” “our,” or “us”).

By accessing or using our website or services, you agree to these Terms and Conditions. If you do not agree, please do not use our website or services.

2. Website and Service Use

Our website provides information and a way to submit inquiries regarding real estate properties and related opportunities.

You agree to use the website only for lawful purposes and to provide accurate information when submitting inquiries or requesting assistance.

We reserve the right to modify, suspend, or discontinue website content, features, or services at any time.

3. Property Inquiries

Submitting a property inquiry does not guarantee property availability, a viewing appointment, a transaction, or any other outcome.

Property details, pricing, availability, and related information may change. Any transaction or arrangement is subject to the applicable terms, agreements, and requirements.

4. User Information

When submitting a form or requesting information, you agree to provide accurate and current contact details and other information relevant to your inquiry.

You are responsible for ensuring that the information you provide is accurate to the best of your knowledge.

5. Age Requirement

You must be at least 18 years old to opt in to SMS communications through our website. By submitting an SMS consent checkbox, you confirm that you meet this age requirement.

6. Intellectual Property

Website content, text, graphics, images, logos, and other materials are owned by THE SANDCASTLE GROUP LLC or their respective licensors and may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially use protected materials without appropriate permission.

7. Property Information

Information presented on our website is provided for general informational purposes. We do not guarantee that every property detail, price, availability status, or other listing information will remain current or accurate at all times.

You should confirm relevant details before making decisions or entering into an agreement.

8. Third-Party Services

Our website may use third-party platforms for website hosting, form submissions, customer relationship management, appointment scheduling, email, and SMS communications.

Third-party services may be subject to their own terms and privacy policies. We are not responsible for interruptions or issues caused by third-party platforms beyond our reasonable control.

9. Limitation of Liability

To the maximum extent permitted by applicable law, THE SANDCASTLE GROUP LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

10. Privacy
Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information, including information related to SMS communications.

Please review our Privacy Policy for details about data collection, SMS communications, and your privacy choices.

11. SMS Terms of Service
By providing your mobile phone number and separately opting in to SMS messages from THE SANDCASTLE GROUP LLC, you agree to receive the type of text messages covered by your consent.

Non-marketing messages may relate to property inquiries, requested property information, viewing or consultation confirmations, appointment reminders, inquiry follow-ups, and customer support.

Marketing messages, if separately authorized, may include promotional messages about real estate opportunities, property-related offers, and other relevant promotions.

Message frequency may vary depending on your interactions, requests, and appointments. Message and data rates may apply.

12.SMS Opt-Out Instructions
You may stop receiving SMS messages at any time by replying STOP to a message.

After you send STOP, you may receive a confirmation message, and you will no longer receive the applicable SMS messages unless you opt in again.

To resume messages, you may provide consent again through an available approved opt-in method.

13. SMS Help and Support

For assistance with SMS messages, reply HELP to a message or contact us at:
Email: [email protected]
Phone : (830) 476-5101

You may also use the contact information published on our website.

14. SMS Consent and Carrier Disclaimer

Consent to receive SMS messages is not a condition of purchasing any goods or services.

SMS messages are sent only to individuals who have provided the appropriate consent. Marketing and non-marketing messages use separate consent where applicable.

We do not sell or rent mobile phone numbers or SMS consent information for marketing purposes.

Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

15. Changes to These Terms

We may update these Terms and Conditions from time to time. Updates become effective when posted on this page. Continued use of the website or services after updates are posted constitutes acceptance of the revised terms to the extent permitted by law.

16. Governing Law

These Terms and Conditions shall be governed by the applicable laws of the State of Texas, without regard to conflict-of-law principles, to the extent permitted by applicable law.

17. Contact Information

Legal Business Name: THE SANDCASTLE GROUP LLC
Email: [email protected]
Phone : (830) 476-5101
Business Address: 823 Robinson Ave, Kerrville Texas 78028

For questions regarding these Terms and Conditions, contact us using the details above.